Frequently Asked Questions
Everything you need to know about our legendary Napa Valley wines and estate services.
Does someone need to be present to sign for my wine delivery?
Yes, federal law requires an adult signature (21 years or older) for all alcohol deliveries. We recommend shipping to a business address if you are not home during the day.
Which states do you currently ship to?
We currently ship to most U.S. states, though compliance laws vary. Please enter your zip code at checkout to confirm if we can deliver to your specific location.
What is your return policy for corked or damaged wine?
We stand behind the quality of our wines. If you receive a bottle that is corked or damaged during transit, please contact our customer service team within 30 days for a replacement or refund.
How can I track the temperature-controlled shipping of my order?
During periods of extreme heat or cold, we may hold shipments or use refrigerated transport. You will receive a tracking number via email as soon as your order leaves our cellar.
Can I customize a gift message for my order?
Absolutely. During the checkout process, you will have the option to include a personalized gift message that will be printed on a premium card and included in the shipment.
How do I join the Robert Mondavi Winery Wine Club?
You can join by selecting the 'Wine Club' tab on our website. Members enjoy exclusive access to limited-production wines, complimentary tastings at the estate, and discounts on all purchases.